Latest News

<< First  < Prev   1   2   3   4   5   ...   Next >  Last >> 
  • 14 Jun 2018 2:05 PM | KOA Owners Association (Administrator)

    KOA Owners Association is proud to announce we have endorsed a new insurance agency. The endorsed insurance agency is Leavitt Recreation & Hospitality Insurance!  Many of you are already familiar with Leavitt as they are the largest single insuring agency of KOAs.  As part of their endorsement, the OA is earning compensation for all business you place with Leavitt, We are also proud to announce a new member benefit with Leavitt.  With Leavitt the Owners Association will offer a Worker’s Compensation Insurance Program.  They have an exclusive agreement with an A rated carrier who has agreed to separate KOA from other campgrounds and allow us to earn rewards based on our own loss ratio, rather than being lumped in with all the other campgrounds nationwide.  We encourage you to visit with Leavitt today to see what insurance solutions they have for you!  Leavitt will be working with a benefits carrier to try to bring employee benefits to the table and leverage the power of the OA.   Join the Owners Association today and contact Leavitt Recreation at 800-525-2060! Also Leavitt will provide $100 toward lunch as well as representation for your next state/provincial owners association meeting and the OA will provide $150.  (This is a once a year deal).

    Email:  lrh@leavitt.com
    Website:  https://www.leavitt.com/lrh/
    Phone:  800-525-2060

  • 19 Mar 2018 12:31 PM | KOA Owners Association (Administrator)

    2017 Area Resolutions

    Decisions by Board of Directors 2018 Winter Meeting

    Area 1

    Eliminate royalties on the revenues generated by the discount codes for the following events:  Come Camp and Care With Us Weekend, Fathers Day Kids Camp Free, and the Value Kard Appreciation Weekend.  Ashley Nettleton expressed a concern that not all KOAs participate in these promotional weekends because of loss of revenue.  If royalties are not collected, then more KOAs would participate.  A vote was taken for this resolution and passed.

    Board:  Homer moved we accept the resolution and Jim seconded.  Motion carried with two opposed and one abstention.

    Area 2

    1.    Whereas the Ohio Campground Owners Association has a concern regarding the structure of the Value Kard Appreciation (VKR) Weekend, we propose the following:

    ·         Value Kard Reward certificates should not be allowed to be redeemed on the VKR Appreciation Weekend.

    ·         This is VKR Appreciation Weekend and we believe that if someone buys a Value Kard after they make a reservation or during the reservation, then the free night should not be able to be used for that VKR Weekend.  Since we are using this weekend to say “thank you” to our valued KOA campers that have camped with us in the past, just buying a VKR for that weekend does not meet the spirit of the weekend.

    2.    Proposal for the following:  Would like to see a modification made to the national cancellation policy whereas the national and campground specific cancellation policies appear one night after each other on the document versus campground policy at the bottom.  We feel this change would help minimize confusion and increase our business.

    Board:  (Resolution 1) Tim motioned that the resolution be rejected.  Craig seconded and the motion to reject was approved.

    (Resolution 2) Craig motioned and Libby seconded that the resolutions be accepted.  Motion was approved.

    Area 3

              It was requested that KOA develop a 3rd tier award to honor those campgrounds that are performing at the top of the system.  Utilizing the same criteria and weighting system they use for the Presidents and Founders awards but making it sort of the gold medal of the system.  Thinking it would be the top 5 -10% of the system.

    This idea came from the discussion that more than half of the campgrounds are achieving the Founder's award and it is time to set a new stretch target for those that have been achieving the Founder's award to push themselves to a higher level.  Chris Rademacher was "elected" to make the resolution at the OA meeting.

    Board:  Libby moved that the resolution be accepted.  Cheryl seconded.  The motion failed and was not accepted.  Homer moved to reject the motion, Jim seconded.  The motion to reject was approved.

    Area 4

    We, the Texas Owners Association, ask that the National KOA Owners Association request the KOA, Inc. allow franchisees to specify up to 14 days to be excluded/blackout from KOA Quality Assurance Review.

    Board:  Jim Brown moved Homer seconded that we reject the proposal.  The motion to reject was approved.

    Area 5

    1.    Increase the amount for the billboard program to 1,500 with latitude for special conditions such as installation costs dispersed over monthly billing.  Motion made by Kevin Oster, Miles City, MT; seconded by Kim Carranza

    2.   Motion by Kim Carranza, Twin Falls KOA, seconded by Dave Nelson, Cheyenne KOA regarding the pin pads.  Seek a way to refund the monthly charge and dip charge until they are operational.  Refund the monthly charges so far incurred and seek a way to not have to pay for terminals that are not in use.

    Board:  (Resolution 1) Iris moved we accept the resolution.  Craig seconded.  The motion was approved.

    (Resolution 2) Homer moved and Tim seconded that we accept the resolution.  The motion was approved.

    Area 6

    Resolution to Increase KampSight Support Coverage.  Greetings KOA Owners Association:  To support KOA’s effort to provide the best guest experience possible, the members of Area 6 of the KOA Owners Association unanimously request that the Association request of KOA Corporate Home Office to include KampSight support coverage on Sundays and Holidays and increase the depth of existing coverage to achieve 80% rate of calls being returned within 15 minutes.

    The primary reasons for this request is that:

    All members are open on Sundays and holidays; and,

    All members have employees and/or work-kampers; and,

    All members have turnover in employees and/or work-kampers; and,

    Every year there are new KOA owners.

    Thus,

    All members have ongoing KampSight training and support needs; and,

    Questions and issues needing KampSight Support to resolve are not limited to Mondays through Saturdays and non-holidays.

    There is no disagreement that “It is all about the guest experience.”  This includes registration, Value Kard Rewards and many other aspects of helping our guests.  Therefore, we are resolved in asking our KOA Home Office to better help us help our guests.  Thank you.  Cheers!  Members of Area 6 of the KOA Owners Association.

    Board:  Craig moved and Jim seconded that we accept the resolution.  The motion was approved.


  • 07 Dec 2017 12:53 PM | KOA Owners Association (Administrator)

    Congratulations to Jerry and Delinda Benedict, 2017's WorkKamper of the Year Award!  Jerry and Delinda were nominated by Linda and John Evans, of Albuquerque KOA.

      

    You can read the nomination letter here.

    Congratulations to all the WorkKampers who were nominated!  It was a tough choice for the Awards Committee.  Other nominees:

    Jeffrey Bartlett, nominated by James Mackin, Allentown KOA - read his letter here.
    Keith Wilson nominated by Missoula KOA - read the letter here.
    Tracy Taylor nominated by Joni Schmidt, Devils Tower KOA - read the letter here.

    Wayne & Brenda Brown nominated by Mark & Karla Lemoine, Coloma/St. Joseph KOA - read the letter here.

  • 07 Dec 2017 12:48 PM | KOA Owners Association (Administrator)

    Congratulations to Jerry Dale!  

    2017 We Are Family Award Winner

    Pictured:  Greg Batts (President of the OA) presenting Jerry Dale with the 2017 We Are Family Award

  • 04 Oct 2017 9:18 AM | KOA Owners Association (Administrator)

    The following is the Owners Association Schedule at the 2017 KOA Convention in Phoenix.

    Tuesday, November 14
    9:00am - 4:00pm
    OA Board Meeting
    North 228A

    Wednesday, November 15
    8:00am - 3:00pm
    OA Registration
    West 301 C & D

    TopGolf Event for Care Camps
    11:00am - 2:00pm

    Thursday, November 16
    4:45pm - 5:45pm
    OA Area Meetings
    See KOA Program

    Friday, November 17
    OA Annual Meeting
    3:30pm - 4:30pm
    North 229A

    Friday, November 17
    4:45pm - 5:45pm
    OA New/Old Board Meeting
    North 228A

  • 02 Oct 2017 4:38 PM | KOA Owners Association (Administrator)

    OFFICIAL NOTICE

        

    In accordance with Article IV, Section 4, of the By-Laws of the KOA Owners Association, notice is hereby given that the Annual Meeting of the Association will be held on Friday November 17, 2017 starting at 4:45 pm in Phoenix, AZ. Such Association business as may be appropriate will be discussed and acted upon.

    For those who may not attend the Annual Meeting, an Official Proxy in accordance with Article III, Section 3 of the By-Laws is available by mail or email: info@koaowners.org.  Please submit your proxy to the Association office by November 3, 2017 if you will be unable to attend the meeting.


    Kampground Owners Association
    William Ranieri, Executive Director

  • 29 Aug 2017 6:44 PM | KOA Owners Association (Administrator)
    If you have any damage from Hurricane Harvey, the KOA Owners Association has a Disaster Relief Program. More information can be found here:  DISASTER RELIEF.  

    You are all in our thoughts and prayers.  Please let us know how we can help and feel free to call or email us:  1-800-678-9976 or info@koaowners.org.

  • 20 Jul 2017 4:01 PM | KOA Owners Association (Administrator)

    The KOA Owners Association would like to congratulate Missoula KOA on their 50th Anniversary!

    KAMPGROUNDS OF AMERICA PRESS RELEASE:
    Missoula KOA Holiday Celebrates 50th Anniversary With Kampgrounds of America System

    KOA NEWS SERVICE (July 20, 2017) – When Elmer and Marge Frame purchased land on the “far west” side of Missoula in the late 1950s, they only envisioned a small trailer park on the undeveloped site.

    But in 1967, they decided to take a chance on a fledgling camping company headquartered in Billings. Now, 50 years later, that small collection of campsites has grown into the Missoula KOA Holiday campground, one of the premiere KOA locations in North America.

    That first year in 1967, the campground hosted just more than 4,000 nights of camping. Now, the park hosts 25,000 camper nights each year, and has logged a total of more than 850,000 camper nights over the past 50 years.

    Although Elmer passed away in 2004, Marge and her daughter, Laurie, still operate the park at 3450 Tina Avenue in Missoula. The campground was named KOA’s Campground of the Year in 1980, and has won the KOA President’s Award every year since the award was created in 2004. It has also won the prestigious KOA Founder’s Award for the past three years.



  • 09 Jun 2017 8:52 AM | KOA Owners Association (Administrator)

    The KOA Owners Association is accepting nominations for this year's recipient of the We Are Family Award. The award will be presented at the 2017 KOA Annual Convention.  Nominations are due by October 13, 2017.

    Criteria for the We Are Family Award must meet one or all of the following:

    The KOA Owners Association family member(s) who help other family members beyond the call of duty as well as/or to those who consistently show special qualities that contribute to the whole KOA system.

    Nominations may be emailed or mailed to:

    KOA Owners Association, 3416 Primm Lane, Birmingham, AL  35216, info@koaowners.org.

    Past winners can be found by clicking here:  http://koaowners.org/We-Are-Family-Award-Criteria


  • 09 Jun 2017 8:39 AM | KOA Owners Association (Administrator)

    It is that time of year to start thinking about who you would like to nominate for the WorkKamper of the Year Award. This award is presented every year at the KOA Annual Convention. Criteria is as follows:

    Criteria

    1.  The WorkKamper nominee must have an active membership in the KOA WorkKamper Program.  Their resume may be inactive only if currently working at a KOA Kampground.  Also must allow for WorkKampers that are not full-timers, but work only in the summer months.

    2.  Demonstrate loyalty to the KOA Organization by choice of campgrounds at which to work.

    3.  Demonstrate outstanding customer skills per the "Making It Great" Program.  The WorkKamper nominee is an employee who goes above and beyond on the campground, is a team player and gets along well with peers. The WorkKamper demonstrates positive energy and attitude proving to be an asset to the campground atmosphere.

    4.  Implements the KOA WorkKamper Code of Conduct as developed at the WorkKamper University. 

    WorkKamper Award Questions that should be considered by person(s) nominating:

    1)  How long had the WorkKamper worked for you and your campground?

    2)  What do you feel is their greatest customer skill?

    3)  At check-in, are they friendly and helpful to the camper/do they escort the camper to their site and ensure that everything is ok?

    4)  Are they alert to the needs of the campers and respond quickly?

    5)  When they are working with their peers, do they maintain a friendly and helpful attitude?

    6)  Do they offer assistance to a co-worker when they see the need?

    7)  Do they show good work ethic?

    a) Check in on time

    b) Complete the assigned task in a timely manner

    c) Work well independently as well as in a group

    d) Exhibits a cheerful attitude always

    e) Responds appropriately to an emergency

    8)  How well do they implement the "KOA WorkKamper Code of Conduct?"

    9)  How well do they deal with difficult campers?

    List an instance:

    10) What instance really made this WorkKamper(s) stand out?

    11) Why do you feel this WorkKamper deserves this award?

    12) Have your campers complimented this WorkKamper to you personally or in writing?

    The award winner will receive $500 from the OA to cover some of the cost to attend the convention as well as KOA shirts, a $100 gift card for travel expenses (this can either go to them or to the campground if they are paying their way) and two registrations into the Convention (courtesy of KOA).

    Nominations, which are reviewed by the Awards Committee are due by October 13, 2017 and should be sent to:

    KOA Owners Association Business Office, 3416 Primm Lane, Birmingham, AL  35216 or email to info@koaowners.org 

<< First  < Prev   1   2   3   4   5   ...   Next >  Last >> 
© KOA Owners Association
Powered by Wild Apricot Membership Software